1. You make a report on chatbot

You will find the Lapor Predator chatbot on our website. Questions to ask before you make the report:-

• Have you identified any suspicious activity online involving children?
• Do you have evidence to show the criminal activity?
• If you are a victim, are you in imminent danger? If yes, report to us!

2. MAU will filter the reports

Trained case managers will receive the reports on a weekly basis, assessing its weight, and offer additional support to you if necessary. How do we filter the reports, you ask?

• We will evaluate if evidence is enough to make an official report to the authorities
• If the case is beyond Malaysia’s borders, we will not be able to cater to the reports.
• We will need your contact details for a follow up to ensure we have enough information - follow up communication will be made between 14 days.

3. MAU will channel your reports

Once ascertaining the weight of the report, case managers will channel to the relevant authorities (MCMC and/or PDRM) for further action

• MAU is to provide complete evidence to the authorities
• The police is to open a criminal file, if necessary
• MCMC will liaise with the sexual unit of the police D11 for further investigation protocols